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Contacting us

If you have a support request please click the support button at the bottom right corner of your screen to open a support ticket.


BRC e-Learning
8 Ridley Mews
Stockton on Tees
TS20 1DW
United Kingdom

Frequently Asked Questions

What are the minimum requirements for running this site and courses?

Recommended Browsers

Google Chrome – Latest Version

Mozilla Firefox – Latest Version

Safari – Latest Version

Minimum Browser Requirements

Google Chrome 10

Mozilla Firefox 3.5

Safari 6.2

Recommended Software

Adobe Flash – Latest Version (Required if not using latest browser version)

The latest version of the Flash player can be downloaded from the following site:

How do I log in to the site?

To log in you should click ‘log in’ on the top navigation.

This will take you to a login page where you can enter your username and password*.

*If you do not have a username and password, they will be created during the first time you purchase a course. 

Where do I access a course I have purchased?

You can find a list of all the courses you have purchased in the My Account section. You can access this by clicking the link in the top navigation once you are logged into the site.

All courses you are enrolled on are listed under Registered Courses.

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